In this position you will be responsible to maintain and set up appointment templates for each physician in EMR, answer incoming calls in a timely manner and schedule appointments based on patient request, physician availability, and booking preference, confirm appointments for medicals and patients with a record of no-shows, organize, prepare, and clean exam rooms and ensure each room is appropriately stocked with supplies, investigate and follow up on missing test results (as requested by physician), set up room and instrument trays for procedures as appropriate, greet patients as they arrive and indicate arrival in EMR, confirming/updating patient demographics as needed, ensure patients have received and signed all required consent forms for procedures and third party medicals. You will complete medical forms with patient demographics, escort patients to the exam room, provide instructions to prepare patients for visit, etc.

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Requirements include:

• Ability to prioritize and manage multiple processes and tasks
• Maintain focus on the patient needs
• Perform tasks efficiently in a fast-paced environment
• Proficient computer skills or ability to learn computer skills
• Excellent verbal and written communication skills
• Excellent organizational skills
• Able to remain calm with difficult patients
• Maintain confidentiality of patient information
• Willing to learn new skills
• Able to take patient vitals and provide patient instructions for basic tests

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